You may experience problems sending files using Skype due to issues with your internet connection or the way that you are sending the files.

There are several possible reasons why your file transfer speed may be slow:

• The transfer may be being relayed through another computer which is slowing the transfer. . A relayed transfer means that you are unable to make a direct connection with the person you are trying to send a file to. This may be caused by the configuration of your firewall or NAT (Network Address Translation/router) or that of your contact.
• Either you or the recipient of the file may not have enough bandwidth available. Try closing any other applications which take up bandwidth to speed up the file transfer.
• If you are currently on a Skype call, Skype will prioritize the voice traffic over the file transfer traffic so that your conversation is not disrupted. The file transfer speed will improve when you end your Skype call.

If you can't send a file to one of your contacts, you should ensure that you have exchanged contact details with the person to whom you are trying to send the file. You can only send files to contacts who have shared their details with you.

Ensure that you are sending files in the correct way. Learn more about sending files using Skype.