Check that your webcam is working properly. If it’s not working, these tips can help.

At least one of the people on the call must have Skype Premium (for personal accounts) or a group video subscription (for business accounts).  

Each person on the call will also need to ensure that their system meets these requirements.

In Skype, from the menu bar, click Contacts > Create new group.

From the Contacts tab, click a contact you wish to add to the group video call and drag it into the Empty group area. 

Repeat this for each of the contacts you wish to add to the call, or click the + button and select Add People to this conversation. In the Add people screen, select who you want to add (Ctrl-click to select multiple people) and click Select and then Add.

You can add up to nine contacts, but for the best quality, we recommend group video calls with up to five contacts.

Click the Video call button.

The screen changes colour, a call bar appears near the bottom of the screen and you will hear ringing until the other person answers.

Smile, wave, say hello to everyone!

If you can't see or hear each other, click the call quality button in the call bar and check your settings (you may have to move your mouse to make the call bar appear).

Get more help with checking your call quality settings.

To drop individual people from the call, move your mouse over the person’s image and click the red icon. You’ll only be able to do this if you are the host of the group video call.

To hang up, click the End Call button.